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St. Joseph’s Hospital Quality and Patient Safety Reporting
Click Here to View our Data
Our hospital takes great pride in the quality of care we provide and constantly strives to improve the quality of care for our patients. We make every effort to provide the highest-quality healthcare to everyone who enters our doors.
Like most other hospitals in the United States, our quality data is reported to the Centers for Medicare and Medicaid Services (CMS) and publicized through the Hospital Compare website at www.hospitalcompare.hhs.gov since 2005. St. Joseph’s even started reporting its quality data in 2003 before it was required by CMS.
The Hospital Compare website compares hospitals on quality measures for patients being treated for:
- Heart attack
- Heart failure
- Pneumonia
- Surgery
In 2007 CMS and other healthcare partners began preparing a survey to measure patients’ satisfaction with their hospital care. At that point in time there was no national standard for collecting patient satisfaction that would allow for an apples-to-apples comparison between hospitals. HCAHPS was developed as the survey tool and implemented in late 2007.
This new information will provide a nationally standardized look at key aspects of care that are of interest to many patients. HCAHPS includes 27 questions which will be bundled and reported as 10 “composite” scores. They are:
• Communication with doctors
• Communication with nurses
• Responsiveness of hospital staff
• Pain management
• Communication about medicines
• Discharge information
• Cleanliness of the hospital environment
• Quietness of the hospital environment
• Overall rating of the hospital
• Willingness to recommend the hospital
Click Here to View our Data |
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